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Jan 17, 2018

Senior Director of Global E-Commerce for Mondelez, Ganesh Kashyap joins us from Customer Experience Management Asia where he shares that in order to understand where consumers are going and be there in an appropriate way, you need to understand where they’ve come from. The companies categories and brands are typically...


Jan 10, 2018

Electronic Arts’ Head of Player Experience Operations, John Pompei joins us from CCW Fall and shares that the EA player is pretty broad and pretty diverse. John’s 24 year old son is considered a player but his 81 year old mother is also considered a player. He’s got a 19 year old nephew who’s also a player- the...


Jan 3, 2018

Peter Paluzzi joins us explaining that the bond between his brand and customer was forged by Hamilton Carhartt supplying the need of the railroad worker. Peter is a self described manufacturing guy who’s had experience on the plant floor all they way through the executive office. He shares his vantage point going from...