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Jul 19, 2017

Jerry Roberts joins us and discusses his history in retail which is really the recent history of the retail industry. He spent time at Radio Shack and Walden Books and Borders going from specialty retail to big box retail in it’s early heyday. Radio Shack was his first real P&L giving him great business training....


Jul 12, 2017

Recorded at CX Retail Exchange, Paul Stone joins us and discusses how his participating in the grand slam of turkey’s helps him get into the mind of the Cabela’s customer. The core customer either loves to hunt, fish, camp or shoot and loves the outdoors. There is no daylight between the brand and the customer for...


Jul 5, 2017

Recorded at CX Retail Exchange Gene Lunger joins us and shares how important it is to not only sell furniture but manufacture furniture in the United States of America. Noting that the US is overstored, Gene shares that while there is no certainty, furniture is a bit insulated from the greater in-store retail narrative...


Jun 28, 2017

Ted Graham joins us from C2 to discuss doing new and different things as it relates to the company, the industry, the brand and general society. Regarding self driving- hands off the wheel or assisted driving experiences are on the table for 2017. Full automation will be here sooner than you think in Ted’s words....


Jun 21, 2017

Kristin Guthrie joins us and discusses realizing the long pole in the tent is your data. The very first person she hired for her team was her marketing research scientist. Her desire was to collect all of her necessary data as quickly as possible. Kristin explains that there are a lot of areas in any organization that...