Preview Mode Links will not work in preview mode

Sep 25, 2018

Peter Cszuczka joins us, giving insight on how to optimize productivity within: The talent we have, they are hungry for more and we can tackle that by having much more complex activities, automizing and outsourcing or offshoring, whatever can be done at the current level of knowledge there and focusing on more...


Sep 19, 2018

Uber's Martin Rowlson joins us and shares that the region comprises 20% of the volume for the organization but 70% of the complexity. Based on the pace of change within the industry and the rate of growth at his organization, Martin's goal is to identify best practice, align best practice and build on best...


Sep 12, 2018

From Barclay's, Sebastian Antony joins us and shares his philosophy, "I mean we look at it from a customer lens to start with, the customers are at the heart of it, and we mean it. We mean it and we are the pioneers in bringing in innovative products."


Sep 5, 2018

The Director of Spark (lean transformation and Sustainability at BBC, Adrian Ruth joins us to share that four years on the organization’s transformation program called Spark program is going strong. His remit is to ensure that the “phenomenal” and “very, very successful” organization meets the challenges...


Aug 29, 2018

Suzy Nixon joins us and shares what her role is really all about, "the idea is really to help people realize that they bring a lot of their own experiences and assumptions and bias to any customer experience and their understanding of that. The idea is to help people realize that by utilizing things like...